How to set up a custom panel domain

As part of white-label features, Adserver.Online offers customers the option to use their own custom domain for an ad server's panel. This feature could be valuable if you want to provide your users with a more unique and authentic experience.

Prerequisites

Firstly, you should own a domain. Alternatively, you can buy a new one. You also must be able to configure it. That means you must have access to and know how to use the DNS management panel connected to the domain.

Please note we neither provide support for 3rd party DNS/domain services nor sell domains.

What domain to choose

Let's say your domain is example.com. 

We suggest using a subdomain like panel.example.com or whatever name you like for your panel. We do NOT recommend using the root domain example.com as a custom domain for your panel, though it's technically possible. The rule of thumb is to host a landing page with information about your business on the root domain instead.

Also, we do not recommend using a www sub-domain. It may cause unexpected side effects, and your domain will not work properly. 

How to configure

Let's say your root domain is example.com, and you chose panel as a sub-domain for your panel.

First, go to the Settings / White-label menu and press "Configure" in the "Panel domain" section.

Second, enter your custom domain "panel.example.com" in the "Panel domain" field.

After that, you need to configure a new CNAME record in your DNS manager using the data shown in the "DNS record" section on the page.

Finally, press the "Submit" button. The system will perform configuration tests, and if all is good, your domain will be applied.

Please note: DNS changes may not take effect immediately, so you must wait for some time. Generally, it depends on your domain settings and may take up to 24 hours.

SSL/HTTPS support

Once you successfully submit your custom domain, a free Let's Encrypt certificate will be issued automatically.

Besides, we recommend using Cloudflare (their free plan is enough) as your domain manager and secure proxy for your panel. It will give you additional protection and reliability.

System domain

After the custom panel domain configuration, you can still access the panel using the system domain, such as "foobar.adsrv.org". If you don't remember your system domain, check the email we sent you after registration.

Troubleshooting

Cloudflare

Depending on the settings, Cloudflare can block our servers from checking your domain setup. As a result, you will forever get a "Not pointing" error in our panel.

The solution is temporarily disabling the "Proxied" option for your subdomains in the Cloudflare panel. Then, after successful validation in our panel, enable the "Proxied" option again.

Diagnosis tools

You can check if your domains are resolving using this free tool.

DNS cache

Note that DNS changes you've made in your DNS manager (suppose you've made them correctly) don't apply immediately. There are caches on DNS servers across the Internet. Depending on your DNS providers and domain settings, it may take up to 24 hours. You cannot speed this up; you can only wait.